Goanna Adventures (GA) respects your privacy. We do not rent or sell any of the details that you have provided to us either directly or through our agents. We do our utmost to protect your privacy and the security of any information we hold.

What is collected?
To make a booking with us we collect your name and local telephone contact which are used to create a passenger list for each tour. This passenger list is required so we know who is traveling and so we can contact you by telephone if necessary prior to departure to advise of changes, etc.. Passenger lists are normally retained in our Office for up to 12 months.

In addition, prior to departure you will sign an "Release and Disclaimer" form on which is recorded your name and signature. From time to time additional information such as: school/college attended in Australia (International students only), address in Australia, Nationality, contact telephone number and the name of a person to be contacted in an emergency may be collected. The signed "Release and Disclaimer" form is required for insurance purposes and the contact details are in case of some unforeseen or emergency situation. These forms are normally retained for up to five years. Information held by us may be provided to appropriate authorities in emergency situations.

Is the information provided to anyone else?
On rare occasions we may need to provide contractors or a third party with your name for such things as accommodation and some activities we don't provide ourselves but are part of the tour. In these cases, only your name is provided and no addresses or telephone numbers are given by us. An exception to this is Dolphin Wild which is provided with name, telephone number and pickup point for all passengers travelling on Moreton Island Ultimate Tour which is operated jointly with them. Some contractors may require you to complete their own forms, etc. and you should request details of their Privacy Policy in these circumstances.

All information stored can only be accessed by our management and office staff on a "need to know" basis.

Website / email addresses
GA is anti-spam. We do not collect any information from our website (apart from the aggregate number of visitors to the site which is un-identifiable) and we do not use cookies. Our site may have links to other Web sites and we encourage you to read the Privacy Policies of these linked sites.

If you send us an e-mail requesting information, your e-mail address is not held for longer then is necessary to respond to your request. It will not be used as part of any existing or future mailing list.

You may be asked by our office staff or tour crew if you would like to go on an emailing list to receive future information or offers from our Company. We will ask you to provide a date you would like your address removed or when you are leaving Australia. At this time your email address will be removed from our records. If you have registered for communications from us, you can ask to have your address removed at any time simply by emailing us at info@goannaadventures.com.au

Credit Cards
Credit Card details are not stored on any data base and are only used for normal accounting and banking purposes. They are never disclosed to any other person apart from the commercial bank with which we maintain our bank accounts.

Contact Us
If you have any questions about our Privacy Policy or should you wish to access the information that we hold on you, please contact the General Manager on (07) 3841 7781.